Please read these Terms and Conditions carefully before using our platform, Pyramid Spins Casino. By accessing or using any part of the Platform, you agree to be bound by these Terms and Conditions.
Acceptance of the terms
By creating an account on the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use our Platform.
Eligibility requirements
The Platform is intended for users who are at least 18 years old (or the minimum age required in your jurisdiction). By using our Platform, you represent that you meet this eligibility requirement. You also warrant that you will only create one account per user and will provide accurate information during registration.
Minimum age requirements
You must be at least 18 years old to use our Platform. We reserve the right to request proof of age if we suspect that you are underage.
Geographic restrictions
We prohibit access from certain countries or territories, as specified in our policies below.
Account registration rules
Provide accurate information
Provide accurate and truthful information during registration.
Verify your account
Use a valid email address to verify your account.
Secure your password
Create a strong password and keep it confidential.
You are responsible for maintaining the accuracy of your account information at all times.
One-account-per-user policies
Each user is limited to one account on the Platform. We reserve the right to close or suspend any accounts that we believe may be violating this policy.
Identity verification and kyc
We may request additional documentation from you to verify your identity and comply with Know Your Customer (KYC) regulations. This includes but is not limited to, passport, driver's license, utility bills, etc.
Account security responsibilities
Strong password
Use a strong password that cannot be easily guessed.
Credential confidentiality
Avoid sharing or disclosing your login credentials with anyone.
Keep contact details updated
Keep your email address and contact information up-to-date.
Login credentials and password protection
You must protect your login credentials from unauthorized access. If you believe that someone has accessed your account, please report it to us immediately.
Restricted behaviour and prohibited activities
User experience
Interferes with other users' experiences.
Illegal activity
Is illegal or violates our Terms of Service.
Bonus exploitation
Involves manipulation or exploitation of bonuses or promotions.
Fairness and integrity
Compromises game fairness or integrity.
Examples include but are not limited to:
Bonus and promotion rules
Eligibility
You must meet all eligibility requirements for each promotion.
Bonus rules
Each bonus is subject to its own specific rules and restrictions.
Modification rights
We reserve the right to modify or cancel any promotional offer at any time.
Wagering and gameplay conditions
Game rules
Follow our game rules and instructions at all times.
Prohibited behavior
Not engage in behavior that may result in account suspension or closure.
Wagering requirements
Comply with wagering requirements for each game or promotion.
Bonus abuse prevention
We reserve the right to investigate any suspicious activity related to bonus abuse. If we determine that you have abused a promotional offer, we will close your account and withhold payment of any winnings.
Deposits and withdrawals
The Platform accepts various deposit methods, including cryptocurrencies. We process withdrawals via electronic funds transfer (EFT) or other authorized methods. All deposits and withdrawals are subject to specific terms and conditions.
Verification before withdrawals
To request a withdrawal from the Platform, you must first verify your account information and identity through our verification process.
Processing and review procedures
We reserve the right to review all transactions for suspected bonus abuse or other irregularities. We may delay payment of winnings while conducting these reviews.
Responsible gambling expectations
Set limits
Set deposit limits
Take breaks
Take regular breaks from playing
Prioritize well-being
Prioritize your well-being above gaming activity
Seek help
Seek help if you suspect a problem with gambling.
We offer various tools and features to support responsible gaming, including but not limited to self-exclusion options, account restrictions, and time-out periods.
Self-exclusion and account restrictions
You may request to self-exclude from the Platform at any time by contacting our Support Team. This will close your account for a minimum period of six months or until further notice.
We reserve the right to restrict access to specific games, bonuses, or promotions if we believe it necessary for your well-being.
Game fairness and rng systems
The Platform uses Random Number Generators (RNGs) that ensure fairness in all games. Our RNGs are regularly audited by independent third-party agencies to guarantee integrity.
Technical interruptions or voided gameplay
We reserve the right to delay, cancel, or suspend gameplay due to technical issues, maintenance, or security breaches. In such cases, we may not provide any compensation for lost gaming experience or winnings.
Suspension or closure of accounts
Suspension
Suspend access to your account.
Permanent closure
Close your account permanently.
Withholding winnings
Withhold payment of any outstanding winnings.
Appropriate measures
Take other appropriate measures as deemed necessary by us.
Intellectual property and platform ownership
The Platform is owned and operated by the company. All rights, including but not limited to trademarks, copyrights, and trade secrets, belong exclusively to the owner or its affiliates.
You grant us an irrevocable license to use any content you upload to the Platform, including but not limited to images, sounds, or other digital media.
Limitation of liability
We will under no circumstances be liable for damages caused by your breach of these Terms and Conditions.
Modification of terms
These Terms and Conditions may change at any time without prior notice. We recommend checking this page regularly to ensure you are up-to-date on the latest terms.
Contact or support guidance
Live chat
Live chat
Email support
Phone support
Phone number
All queries will be processed promptly and fairly in accordance with these Terms and Conditions.
Applicable licensing or regulatory oversight
Our Platform is regulated by the applicable gaming authorities. By accessing our Platform you agree that your use of the service shall be governed by and subject to the laws of the applicable jurisdiction.
