Privacy Policy

Privacy Policy

At Pyramid Spins Casino, we are committed to respecting and protecting your personal data when you use our platform or interact with us online.

What Personal Information May Be Collected?

When creating an account on Pyramid Spins Casino, we may collect the following types of information:

• Your username and password
• Device type and browser details for analytics purposes
• Location data to personalize your experience

We only ask for the minimum necessary information required to provide our services.

Account Registration Information

To create an account with us, you will need to provide basic registration information. This may include:

• Your name
• Date of birth (for age restriction verification)
• Password protection

Please note that we do not store your password in clear text; it is hashed and securely stored on our servers.

Device and Browser Information

To improve the user experience, we collect information about your device and browser, including:

• Type and version of operating system
• Device screen resolution and size
• Browser type and language settings

This data helps us tailor our platform to meet the needs of different devices and browsers.

Usage Analytics and Behavioural Data

We use analytics tools to monitor how users interact with our platform. This includes metrics such as:

• Time spent on the site
• Pages visited per session
• Click-through rates for advertisements or promotions

This data is anonymised and aggregated, ensuring that individual user data remains confidential.

Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to improve user experience and facilitate analytics. These may include:

• Session management cookies to maintain login state
• Advertising cookies for targeting based on browsing habits (if applicable)
• Google Analytics cookies for performance monitoring

Please see our Cookie Policy for more information.

Communication Preferences

You can control your communication preferences by managing your account settings or contacting us directly. We respect your preference for:

• Email communications
• Push notifications
• Marketing messages and promotional offers

If you opt out of marketing communications, we will not send any further marketing-related emails.

Data Storage and Retention

Your personal data is stored securely on our servers. We retain this information only for as long as necessary:

• To provide our services
• For analytics and improvement purposes (up to 12 months)
• For compliance with applicable laws and regulations

After the retention period, your data will be deleted or anonymised.

Security and Account Protection

We implement robust security measures to safeguard your account information. These include:

• Secure servers with encryption enabled
• Regular software updates for vulnerabilities
• Password protection using salted hashing (no clear text passwords stored)
• Two-factor authentication options (where applicable)

Please use a unique password and keep it confidential.

Account Access and Password Protection

To protect your account, we recommend:

• Using strong passwords that are not reused across multiple sites
• Regularly updating or changing your login credentials
• Not sharing your account information with others

We take steps to verify user identity before allowing access to an account.

User Rights Regarding Personal Data

You have the right to:

• Access and review your personal data held by us
• Request correction of any errors in your data
• Have your personal data deleted or anonymised upon request (subject to applicable laws)
• Complain about our handling of your data

Please see Your Rights for more information.

Compliance with Applicable Privacy Regulations

We commit to adhering to all relevant privacy regulations, including the UK GDPR and ePrivacy Directive. This includes:

• Transparency in collecting and processing personal data
• Complying with user rights under applicable laws
• Regularly reviewing our practices to ensure compliance

If you have any questions or concerns about how we handle your personal data, please do not hesitate to contact us.

Platform Monitoring for Security and Fraud Prevention

We use monitoring tools to identify potential security risks and fraudulent activity. This may include:

• IP address blocking for malicious traffic
• User account restrictions based on suspicious behaviour

Please see Security for more information.

Session Management and Login Protection

To ensure secure login sessions, we implement measures like session timeout protection and strong password storage practices (hashed).

By using our platform, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about your personal data, please contact us.